Product warranty
We care about the quality of our products and strive to ensure that every customer is satisfied with their purchase. That is why we provide a 6-month warranty on all our products. This means that during this period, we are ready to fix any defects that arose due to the manufacturer's fault or replace the product if it does not meet the stated characteristics.
Warranty terms:● The warranty covers defects caused by manufacturing defects or the use of inappropriate materials.● The warranty does not cover defects caused by misuse, wear and tear during use, or damage caused by accidents.● To get warranty service, you need to keep your receipt or order form.
Unlimited replacement of accessories for port blankets: We also provide lifetime replacement of hardware for port blankets. If you have any problems with the hardware on your port blankets, regardless of when you made your purchase, you can contact us and we will replace it free of charge. We always strive to ensure that our products serve you long and reliably!
If you have any questions about the warranty or replacement of fittings, please contact us, we are always ready to help!
Exchange and return of goods
We want you to be completely satisfied with your purchase, so we offer exchanges or returns within 14 days of receipt.To exercise your right to return or exchange, the item must be in its original packaging, unused, and undamaged. You can return an item if it does not fit you or for any other reason not related to its defects.
Exchange and return policy:● The goods must not have been used and must retain their marketable appearance (packaging, tags, labels).● Returns and exchanges are not accepted for goods that were custom-made to your order.● The buyer covers the cost of returning the goods, except in cases where the goods are defective or were delivered by mistake.
For more details about returns or exchanges, please contact us on social media or by phone numbers listed on the website.We are always ready to help you and make the shopping experience as comfortable as possible! If you have any questions about delivery or payment, please do not hesitate to contact us.